Now Hiring - Employee Benefits Account Manager - Public Sector in Verona, NJ

Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firm in the US, is adding an Employee Benefits Account Manager to their Fairview Insurance team in Verona, NJ.

Job Summary:

The Account Manager is an experienced/technically proficient client-facing position that is responsible for supporting Sales, Account Management and Underwriting (the Team) and the successful delivery of the day-to-day service-related activities to retain/grow assigned client accounts (Book of Business).

Key Responsibilities:

• Autonomously manage the client life-cycle deliverables (of increasing complexity) with guidance from the Benefit Consultant and Team Lead
• Maintain up-to-date client files/internal systems in accordance with standard
• Compliance with processes and operating
• Maintain up-to-date client files/internal systems in accordance with standard
• Compliance with processes and operating
• Successfully manage and maintain a Book of Business
• Serve as a primary resource within a team to the client while providing excellent customer service and management in resolving insurance/benefit.

Essential Duties:

As part of the client life cycle (on-boarding, ongoing support and renewal), work closely with the Team to execute on the day-to-day service deliverables for ALL lines of coverage and products by:

• Preparing the various deliverables by leveraging team member expertise, available tools, established standards/work products, etc. to manage client expectations and ensure timely delivery of materials in accordance with the client life cycle
• Effectively communicating and presenting findings, analysis and recommendations in meetings/calls/emails (i.e., setting agendas and appropriate internal/external follow-up)
• Developing, cultivating and maintaining strong client/vendor relationships
• At various times throughout the year (i.e. Open Enrollment), review employee education and communication materials (i.e. Benefit Guides).
• Research, respond and/or resolve client inquiries/service-related issues independently, involving team members, subject matter experts and resources when necessary.
• Maintain internal systems and client files in accordance with data standards and filing
• Ensure that contact information for all client stakeholders is appropriately managed.
• Interact with carriers and vendors on behalf of the client and the
• Identify and leverage resources appropriate for upsell
• Resolve client employee insurance issues, handle questions regarding benefits and assists in claims processing issues. Also assists with patient advocacy and pre-certifications
• Educate client employees on proper benefit utilization and guidance on most cost effective plan utilization.

Competencies & Qualifications:

• Strong attention to detail, well organized and responsive,
• Strong working knowledge of all aspects of:Insurance and healthcare related products

All regulatory and compliance related matters (including client impact/applicability)

• Ability to model complex financial implications from benefit programs
• Skilled in negotiating with insurance carriers
• Ability to identify problems and create effective solutions
• Advanced in Microsoft Excel, PowerPoint and Word
• Ability to quickly learn new skills
• Works collaboratively with a team as well as independently, capable of meeting deadlines and delegating when necessary
• Ability to establish meaningful/deep relationships with internal and external stakeholders
• Strong oral and written communication skills
• Ability to multi-task and demonstrate composure/resilience under pressure - Comfortable switching between clients and tasks to meet deadlines
• Possesses a basic understanding of general business and financial concepts
• Ability to effectively create, organize and manage a project plan

Education & Experience:

• Education - Bachelor's Degree
• Experience – 3+ years of prior practical account management experience
• NJ Insurance License required

Disclaimer:

While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.

Equal Employment Opportunity (EEO):

FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.

Benefits:

FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!

Job Type: Full-time

Pay: $60,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• Hybrid remote

Experience:

• Employee Benefits Account Management: 5 years (Preferred)

License/Certification:

• Life & Health License (Preferred)

Work Location: Hybrid remote in Verona, NJ 07044